Free Shipping with purchases of $50.00 or more

Customer Service

Call us at 1-707-443-4053

info@lanovasemporium.com

Lanova's Emporium.com

PO Box 8135

Eureka, CA 95502-8135

Shipping & Delivery
All items are shipped directly from our warehouse via UPS directly to you. We do our best to package and ship our orders as quickly as possible. You will send out a shipping confirmation email. Please contact us if you have any questions.
Privacy & Security
Our policy treats your personal information that lanovasemporium.com collects and receives including information related to your purchase of products and services as confidential. We do not rent or sell your personal information.  We do not share your personal information, your name, address, phone number, email address, or bank and credit cards accounts that are not otherwise publicly available.  Sensitive financial information like credit cards are encrypted and protected online for your privacy and security. Our website collects cookies, the cookies are used only to help us to provide better products and service to you. 
Returns & Replacements
Every item that you buy from Lanova's Emporium must be free of defects or you may return it up to thirty days for replacement. Product returns that are non-defective will be charged 20% restocking fee.
Ordering
An email confirmation will be sent to you when we receive your order. If you have any question about your order, you can visit your account on our website in the top navigation bar.
Payment, Pricing & Promotions
We accept PaPal payments to protect you. PayPal Credit is also available. From time to time we offer specials and coupon codes on our already low prices. The rules for each promotion and coupon code must be followed to receive a discount on your sale. If you have any questions about any order or price send a detailed  email of the date, item number and price and your question We will get back to you as soon as possible.
Viewing Orders
Sign in to view your current order status or past order history.  You can also write a review for items you've purchased.
Updating Account Information
You can update your account information at anytime by clicking on My Account at the top of this site.